Arab Public Administration Report: Digital Transformation
- The Next Decade: Main Directions that will Shape Public Administration
- Digital Transformation and Redesigning Government Systems
- The Future of Government Digital Transformation in the Arab World: Recommendations & Suggestions
Amid the unprecedented technological changes around the world, digital transformation occupies a fundamental position in modernizing the government sector.
In its second edition, the State of Arab Public Administration Report focuses on government digital transformation, and highlights current practices and perceptions of government employees about technology adoption in Arab governments. It also provides an overview of government digital readiness in terms of awareness and skills. It aims to expand understanding of current practices in technology adoption and future opportunities that governments need to take advantage of to build a better tomorrow.
These are some of the takeaways from the discussions at the fifth edition of the Government Services Forum as the panelists deliberated upon taking a human-centered approach to redesign and implement services.
The term ‘government service’ does not necessarily conjure up the most fantastical image in the minds of its ultimate customers – citizens or residents of a particular country. Governments, while providing some of the most essential and critical serv
The modern world is being shaped by extraordinary technological transitions and digital innovation. This remarkable pace of change is being fueled in part through rapid expansion and exponential growth of the digital space.