It has become apparent that healthcare systems around the world are to a large extent poorly prepared to meet the demands of the populations during times of a healthcare crisis. The COVID-19 pandemic has underscored this harsh truth: from public health capacity to the simple availability of personal protective equipment, governments and healthcare providers have initially struggled and had to urgently built response capacity only as a reaction to the crisis.

In order for healthcare systems to improve their level of preparedness, Strategy&, part of the PwC network, developed a framework on how governments can build and assess their health resilience capabilities.

They need to have the capacity to prevent, surveil, respond and recover in the face of any shock, stress or adversity. The report provides a comprehensive plan for action for each of governments, regulators, and healthcare providers, as they must work together to make healthcare systems more robust.