"How can a local government build a “smart city”? In exploring these questions, this study provides in-depth analysis of the critical first phase of Dubai’s mega-transformation into a smart city. Dubai’s ultimate objective in building the smart city is to improve quality of life and raise public “happiness”. Achieving these two ambitious goals requires tackling numerous organizational, technological, cultural and policy challenges. The study analyzes these challenges, as well as the milestones reached during the first phase of Dubai’s journey and documents the multi-faceted lessons learned. "

"Governments need to stay abreast of the latest developments in science and technology, both to regulate such activity, and to utilize the new developments in their own service delivery. Yet the pace of change is now so rapid it can be difficult for policymakers to keep up. Identifying what developments to focus on is a major challenge. Some are subject to considerable hype, only to falter when they are applied outside the laboratory. This report focuses on three advances which are the subject of considerable excitement today: robots and artificial intelligence (AI); genomic medicine; and biometrics"

Artificial intelligence (AI) is growing increasingly sophisticated, enabling machines to perform some cognitive tasks as well as or better than humans, from assessing a loan application to writing stock performance reports. To stay competitive, businesses are under pressure to reorganize to accommodate the pace of technological change and take advantage of new opportunities this new technology creates. This demands a rethinking of how work will be done—and who or what will do it. Machines will replace some jobs, but how many? Where—and how—can humans be aided by intelligent technology? How should businesses think about their approach to human capital and investment? What impact will this have on labor markets and public policy? Governments, for their part, need to gauge and respond to the impact AI-enabled technology will have on their labor markets and prepare a new generation of workers with the skills and knowledge they need to be employable in a very changed landscape.

Innovation in government is about new ways to impact the everyday lives of citizens – improving health, educating children, safeguarding the environment, beautifying surroundings, reducing wasted time and resources, ensuring trust and confidence in government itself. This report captures leading edge case studies of government innovation featured at the 2016 World Government Summit and reveals a unique set of common ingredients. These ingredients, taken together, point the way forward for others who aspire to change things for the better for their own countries, communities, provinces, ministries, or agencies, anywhere in the world. The report also shows that innovation in government is within reach of virtually any public entity without requiring access to vast resources. Most essential for success in public innovation is commitment to move forward. The opportunities for innovation are virtually limitless – they are waiting to be discovered.

The world is changing rapidly. Technology is connecting people within and across national boundaries and disrupting existing assumptions. Mounting public debt is limiting the scope of governments to act in a range of policy areas. Climate change is increasing the frequency and magnitude of extreme weather events. And more that at any point in human history, we live in a world where events and decisions in one part of the world can influence lives at the opposite end of our planet. Recognizing that these changes are underway, KPMG International engaged and worked with the Mowat Center at the School of Public Policy and Governance, University of Toronto, to better understand the megatrends that will have the most significant impact on governments in the years ahead , as well as the changes required to achieve the characteristics of a "leading practice" government in the future.

"Gamification and the Future of Education is a forward-looking report that explores how the mechanics and dynamics commonly found in games can be applied in the educational context to improve educational outcomes. At the core of this report is an important policy puzzle: what role does gamification, as a pedagogical innovation, play in the future of education? In the attempt to solve this puzzle, this report addresses four fundamental questions: How has gamification evolved? How has gamification been applied? What are its advantages and drawbacks? And what strategies and policies are necessary for gamification to be incorporated successfully in education?"